Coate Water Care

A brand built around what families need to know about care.

Brand Strategy + Brand Identity + Website Design + Photography + Marketing Comms

Love Laugh Live Coate Water Care roadside billboard mockup

Jazzbones helped Coate Water Care bring a family-run approach to care into focus. Over a long partnership, we developed the group’s identity, designed three versions of its website and created campaigns for its growing network of homes.

Plum Coate Water Care brochure cover and pink Westley Court campaign spread on lilac
Plum Coate Water Care brochure cover and pink Westley Court campaign spread on lilac

Families choosing a care home need reassurance and practical information. Coate Water Care needed a brand that could grow across multiple locations while letting each home keep its own character.

We developed the proposition “We care because you care” to guide the identity, tone of voice and design for individual homes. It carried through brochures, signage and recruitment communications. Across three versions of the website, we used photography and film to show everyday life in the homes, and made it easier to find information by location, read independent reviews and get in touch.

Coate Water Care grew to nine homes during the partnership. The group had a consistent way to introduce itself, while each home could show families what made it distinctive.

Original Coate Water Care social post and story mockups on lilac
Original Westley Court care directory advert on lilac
SC Hornby construction site signage
Coate Water Care
Coate Water Care

Jazzbones have been instrumental in our growth over the past decade.

Jamie Smith Managing Director Coate Water Care